filters
State:
Show
City:
Show
Product:
Show

Pissed Consumer Interviews ?

Good Afternoon,My name is Christian Heyward and I am a resident of Charleston county in Charleston, South Carolina. I've been fighting IHG's (intercontinental hotel's group) worker's comp. representatives (Gallagher&Bassett) for 15 years and enough is enough! I was injured while working at a historic hotel while it was under the management of IHG in Charleston, SC. I was awarded full medical coverage and I still am fighting monthly for care, medications, simply for acknowledgement and I know others are fighting the same battle. So, i'm going to advocate for myself and for others. I ask that you utilize your platform and influential position to assist me in bringing this injustice to the knowledge of the American people. I was recently discharged (2/26/19) from a local hospital after having my 2nd back surgery. Against the recommendations of healthcare professionals I was sent home.The physicians rallied for my admittance to in -patient rehabilitation care, to no avail. They then fought for in- home rehabilitation care. I am now home and Gallagher & Bassett's adjuster, Karen Coker, has yet to authorize any rehabilitative care.My FB profile is under Christian Lavon. I have posted and encouraged all to share the video I recorded and uploaded. My goal is to saturate social media with my story until I am able to make a difference for myself and other Americans dealing with this same injustice.Help me, help us All.Christian HeywardHeywardesquire@gmail.com843.412.6832
This is in regards to IHG which owns and operates chains such as Holiday Inn. When calling their so called guest relations number it goes to reservations at which many people speak broken english and understand even less. That is not the real issue though as everyone...
Read more
1.5
I didn't like
  • Lack of it professionalism
  • Lack of customer service
  • Lack of care or concern
#1264481
Reply to reviews
In July of 2015, a Holiday Inn used my credit card to pay for a guest stay without my authorization. I was even more upset at the fact that it was made clear PRIOR to the guest stay that my card was to guarantee the reservation only, the guest would pay for the stay. I...
Read more
1.0
I didn't like
  • Fraudulent billing and extremely poor customer service
#1058639
Reply to reviews
I have been staying at the holiday inn express located in mount holly nj when checking in the front desk clerk by the name sabrina was no where to be fount it took seven minutes for her to show up n when she did she was very rude the only good thing about my stay was...
Read more
3.7
#685980
Reply to reviews
I've stayed with the previous hotel for over 10 years and now IHG company has taken over, I 've tried them out on 2 different occasions just to give them a chance. But I will never be staying there anymore and I will be forwarding my complaints to the proper military...
Read more
Anonymous
***py Service

Just wanted to comment on my first entry didn't realize I never mention the hotel location 525 Leonard Neal St Hunter Army Airfield, GA 31409 number 9123551060, Be advised if ...

#447735
Reply to reviews
I made reservations at what I thought was a upscale hotel but found out differently. I made these reservations a few weeks ago and then the problems began when I requested a roll away bed for my daughter as they did not have any larger suites available. The below seems...
Read more
#443671
Reply to reviews
Intercontinental Hotels Group - IHG and their incredibly awful service
I booked a hotel with www.IHG.com and I had to cancel my booking. Before I did the cancellation, the policy stated that if the booking was canceled before 19 JULY, 2013 there will be no charge. I did my cancellation, but the funny thing happened. After pressing the...
Read more
Anonymous
Common Sense Is Not So Common Anymore

It isn't IHG's fault that you don't understand what the words "non-refundable" and "non-cancellable" mean. These facts are very clearly stated BEFORE the rooms are booked on a...

Anonymous
Traveler

I hope you really followed through with taking legal action. We all should, as their practice is totally deceptive. We booked a room with the usual cancel by 6:00 on XX date...

#416721
Reply to reviews
I am sitting in the lobby of the hotel for 5 hours, why? Because the reservation was made for 2 rooms by our friends who are arriving later and are now flight delayed as well, and so the hotel "manager" says we must check in together since it is in their name and they...
Read more
#376415
Reply to reviews
there is no proper food for staff. they r working empty stomach no one is takeing care how many time each and everyone is complaining. this is happeining in qatar inter continental pls help the poor staff empty stomach they r working. they r forceing them to take only...
Read more
#122473
Reply to reviews
company has a new practice of re-routing any 5 star hotel & resort calls to the "soonest" available agent. QC (quality control) counts for nothing. I work at the 5 star hotel desk. Their newest trick is lowering our bonus with inbound calls that...
Read more
#119453
Reply to reviews

Contact Intercontinental Hotels Group Customer Service

Mailing Address:
InterContinental Hotels Group PLC
Broadwater Park
Denham, Buckinghamshire UB9 5HR
United Kingdom
Phone:
+44 189 551 2000
All Intercontinental Hotels Group Contacts

Recently Discussed Reviews